There are a few shops who lost my business because of their own stupidity. The first one was a take-away shop that sold me a cooked chicken that was definitely off. Another take-away shop assistant left me waiting for nearly an hour while he cooked fish, chips, hamburgers, etc. for many customers who placed their orders after mine! It was January l and when I left that shop I was crying. Another shop assistant took my order for coffee and then talked to another customer for ages before bringing me the coffee.