A real dopey business practice regarding billing

I changed cable net TV providers.  The final bill was, wait for it:  5 cents!  I went to Australia Post to pay the bill.  There was a 55 cent handling charge.  The lady at the counter could not stop laughing. I company that sent me the bill had to pay 55 cents for the postage to say nothing of the other costs.  Why do

Corporations act in this absurd way?

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